All modern developed economies have gone through their transformation from their earlier Agro base to Industrial/Manufacturing to their current state where “Services” constitute approx 75% of their GDP . Yet all developed economies are now depending on “Service Innovation” for their future growth. Please note that I use the word “Service Innovation” and not “Services Innovation”. Obviously there is a profound difference which is the first vocabulary to understand.
It is believed that “Service Science” is the next new innovation frontier and economic opportunity in the 21st Century, similar to how transformative “Computer Science” was in the 20th Century. It is estimated that around $ 3 Trillion worth of inefficiencies could be removed globally through effective application of “Computer Science” and “Service Science” together.
This blog tries to illustrate some of the key concepts that will be useful to strategic thinkers, business leaders, economic policy makers and Service Science practitioners.
Of course I would be happy to engage in deeper discussion that can add value to our “Service Innovation” journey
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